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Success Stories

GKN Wheels & Structures Transforms HR Processes

With Oracle HCM Cloud

GKN Wheels & Structures

Customer Profile

GKN Wheels & Structures is the world’s leading manufacturer of off-highway wheels, and major supplier of structural assemblies. The history of the company dates back to 1910 but it can trace its origins right back to the industrial revolution. It now delivers to customers and markets globally, with manufacturing bases in China, Denmark, Italy, the UK and the USA as well as three major, world-class test centres in Carpenedolo, Italy, Woodridge, Illinois, USA and Telford, UK.

The Challenges

As part of a structural change in GKN plc, GKN Wheels & Structures (GKN W&S) was tasked with finding a new HCM solution to replace the legacy system, which had been used company-wide. The customer wanted a faster, more efficient and cost-effective way to improve how its HR systems work.

The Human Resources team were challenged to introduce a new global platform that would become the single source of data for various business processes, including recruitment, holiday bookings and goal management.

The implementation had to be achieved within a 3-month timescale

The Solution

GKN W&S selected Inoapps to implement Oracle HCM Cloud for approximately 1,700 users, across 5 countries, including the United Kingdom, Denmark, Italy, the United States and China.

The implementation included core HR functionality and elements of recruitment, absence and goal management and was completed within the allotted 3-months.

Due to the challenging timescales involved, the customer had to make difficult decisions about what were the critical elements to the project and what aspects should wait for future implementation or enhancements. The Inoapps teams’ expert knowledge of the Oracle solutions involved was fundamental in guiding the customer successfully through this process.

Since the implementation, GKN W&S’s new Oracle HCM Cloud solution has become the one source of data globally for various business processes due to GKN W&S’s confidence in the system and the accuracy of the data in the system.

Because of the implementation, the customer has improved its processes, enhanced the user experience for employees, streamlined access to data and built a foundation for future growth


  • Streamlined access to data with a single source across the business
  • Legacy systems and manual processes were replaced with the best-in-class Oracle HCM
  • Significantly enhanced reporting to assist decision-making
  • The customer adopted the SaaS module philosophy and has taken complete ownership
    of its processes from a functional perspective
  • Improved manager access to data and information, encouraging ownership
  • Provision of an enhanced service to employees with the introduction of Employee
    Self Service
  • Reduced administrative burden of password resets on the Helpdesk team

The Inoapps project team was flexible and gave the project focus and commitment. They acted quickly to address issues and were able to guide us with solutions and compromise where appropriate. They were instrumental in enabling us to achieve our challenging internal deadline for the implementation.

Emma Owen, HR Director