The business was introduced to Inoapps and hired them to run a Health Check of its new Oracle Cloud ERP systems in order to detect and provide solutions to the challenges the business faced.
This exercise involved a series of working sessions and interviews with key stakeholders to independently assess whether the client was realizing the benefits it expected from the implementation. The assessment also included an analysis of whether the client was using the most efficient business processes for the solution.
Using its findings, Inoapps produced an action plan, highlighting priority areas for optimization so that the client’s critical issues were rapidly addressed. Inoapps also recommended a roadmap for further improvements to the client’s solution, which includes additional operational areas such as projects and planning, budgeting and forecasting.
Following this initial engagement, the client retained Inoapps’ services for remote break-fix support and quarterly release management so that it can benefit from continuous Oracle Cloud updates, ensuring it is always using the most up to date functionality available.
