Customer renewal rate over the past 5 years!
Leverage Your Oracle Investment with Oracle Managed Services, Hosting & Consulting from Inoapps
Since 2006 we've given our customers peace of mind that their mission critical Oracle solutions are in safe hands. Our team delivers Oracle Managed Services, hosting and consulting to ensure the availability, performance and security of your Oracle solution - meaning you can focus 100% on running your business.
We support public and private sector organisations, ranging from 200 to over 100,000 users and work with customers across the globe.
We’re large enough to handle the needs of large multinationals but agile enough to provide a high quality, personalised Oracle support service to all sized businesses. We achieve this with a combination of UK-based and offshored support teams providing a true 24 X 7, 365 Global support offering.
- Proven track record - 100% Oracle managed Service renewal rate
- We don't just offer a quick fix. As a leading Oracle Managed Services partner we can help you leverage your investment in Oracle E-Business Suite, PeopleSoft, JD Edwards, Cloud or technology for maximum business benefit.
- Robust, ITIL-aligned processes, SOC 1 Type 2 accreditation and fast response times
- Complete 24 X 7, 365 Global support offering available
- A genuine long-term partnership approach, with flexibility built in
Oracle Support - What do we provide?
Our services span a broad range of Oracle applications, technologies, operating systems and hardware requirements. Our flexible support options range from first and second line support to assist your internal teams, to cloud management of your entire business system.
Each flexible support package can be tailored to meet your specific requirements. Our client’s range from supporting 10 users to over 30,000, globally. Our customers span many industry sectors, including, Energy, Public Sector, Engineering & Construction, Higher Education, Financial Services, Retail, Manufacturing, Media & Gaming and Healthcare.
Our Oracle support offering includes:
- 24 x7 x 365 GLOBAL support
- SOC 1 Type 2 compliant
- Remote Oracle help-desk support for Cloud and on-premises applications, with comprehensive and flexible support packages
- First and second line support for Oracle on-premises applications
- Database and Operating System Support
- Hosting and Managed Services
- Oracle Managed Service for Infrastructure as a Service
- DBaaS Support and Managed Services
- Testing as a Service for new Cloud Application Releases
- Small change and ad-hoc development consultancy
- Licence optimisation and advice services
- Responsive - 24 x 7 x 365 global support with up to immediate response times.
- Business Continuity - Service continuity without the hassle of holidays, absence or staff attrition
- Flexible – We’ll work with you to define the right service to suit your business needs. Scale up or down our support packages in line with business requirements.
- Cost effective - Reduce infrastructure and staffing costs with easy to budget fixed service costs
- Trusted Partner – We work with you long-term to ensure you’re getting the most from your Oracle investment. Our expertise is second to none.
What Our Customers Think
“From our first contact with Inoapps, their Development and Support teams have been incredibly responsive to our needs; their ideas and insights have been invaluable in getting our Crew Management System from the design phase into the hands of the users, 4 years on and they continue to provide timely solutions and invaluable support. They are an integral part of our team”- Michael O’Holloran System Developer & Reporting | Technip Offshore Manning Services Ltd