Key players in your project
Get ready for your HE transformation journey: Part Two
By Jennifer Tavano-Gallacher
VP Higher Education at Inoapps
As mentioned in my introductory blog, To the clouds, and beyond, the key to Higher Education (HE) transformation program success is collaboration. That collaboration falls into three areas:
- Collaboration between the university, your software vendor (Oracle in our case) and your implementation partner
- Collaboration between your core program team and your wider organization
- Collaboration between everyone working on the project
Big transformation programs touch most university staff and need a lot of specialized knowledge to implement successfully. Inoapps breaks these specialties into six key project disciplines.
In this blog, I’m going to give you a whistlestop tour of all the types of people needed to make your HE transformation a success, along with some tips to kick start your resource planning.
1. Project & Program Management
Ensures the program and associated projects achieve specific goals and success criteria at specified times.
Required
Who: Project Managers | What: Initiate, plan, execute and manage the project. |
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Who: Program Managers | What: Keep an eye on the big picture and make sure the work of all the major streams is pulled together. Sit above project managers and discipline leads. |
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Optional
Who: University Functional Sub Team Lead | What: Manages the day-to-day processes of each functional area. |
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2. Technical Consulting & Data Analysis
Relates to aspects of data, reporting and security and requires robust understanding of tools utilized to import, export and report on the information in the system.
Who: Technical/Data Discipline Lead | What: Supports detailed planning of technical activities and day-to-day management of delivery. |
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Who: Data Analysts | What: Produce detailed technical designs and requirements, functional specifications, data mapping and security design. Report to both Technical Lead and Sub Team Lead. |
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Who: Developers | What: Develop, document and unit test technical elements incl. integrations, data migrations and reports. |
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3. Functional & Business Analysis
Experts in system configurations and Oracle Cloud (MBP) and how they’re executed in the system.
Who: University Functional Lead | What: Key resource responsible for owning the requirements and designing the business process for each functional area. Essentially the product owner. |
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Who: SI Functional Lead | What: Functional expert with robust understanding of the product, configuration options, and best practice and process. |
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Who: Business Analysts | What: Assist with design and documentation of ‘to be’ processes and supports project activities incl. testing, data preparations, training. |
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Who: Process Champions | What: Support delivery of both a robust solution and effective change management with project activities incl. design workshops, data gathering and user acceptance testing. |
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4. Change Management & Communications
To prepare and support individuals, teams, and organizations to support the change required to the business to implement Oracle Cloud Modern Best Practice (MBP).
Who: Change Management and Communications Lead | What: Cross stream lead responsible for detailed Change and Communications planning and delivery management. |
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Who: Change Analyst | What: Delivers change activities incl. business impact assessments, stakeholder analysis and business readiness assessments. |
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5. Testing and Quality Assurance
Looks after quality assurance and assists in design and execution of automated and manual tests to ensure the software configuration is fit for purpose.
Who: Test Lead | What: Owns the test strategy and execution. |
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Who: Testers | What: Generate test cases, write test scripts, perform testing. |
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6. Training specialists
Specialized experts who create and deliver training plans, materials and classes. Inoapps has three models for Higher Education:
- Inoapps develops the materials and does the training
- The university develops the materials and does the training
- Inoapps designs the training plan and strategy and the university delivers it—this is the approach adopted by the University of Edinburgh and is outlined below
Who: Training Lead | What: Establishes and delivers the training strategy. |
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Who: Trainers | What: Deliver training, embedded in functional sub-teams. |
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This hopefully gives you some ideas about your resource planning. When combined with your capability model, you’ll start to get a picture of the size of team you’ll need, and when you get into planning, you can decide how each role should be delivered.
In our next two blogs, we’ll discuss the other two key pillars of your project: governance and your capability model.
If you have any questions or want to discuss your HE transformation project, just reach out and Ask Inoapps.