Equitrans Midstream
Fueling growth and innovation with Oracle Cloud
Customer profile
Equitrans Midstream Corporation (ETRN) is a premier midstream oilfield services company with HQ in Pittsburgh. The business was formed in 2018 following the separation of EQT Corporation’s midstream and upstream businesses. They construct and operate natural gas pipelines, primarily in the Appalachian basin.
ETRN approached Inoapps as a recently formed spin-off energy company needing a new ERP system to meet their core business needs after separating from their parent company.
Challenges of the existing system included:
They chose Oracle Cloud because it provided all they needed in one cloud solution. Having dealt with integrations for decades, they aimed to minimize the number of integrations they had to manage.
Key objectives included:
ETRN selected a multi-pillar Oracle Cloud solution with Inoapps Energy Cloud. Inoapps successfully delivered the project over three phases spanning 21 months.
The initial deployment of core Finance and Human Resources functionality, alongside Inoapps Energy Cloud solutions for integration and reporting, went live in under 12 months, enabling ETRN to gain rapid value. However, during the first phase, the COVID-19 lockdown posed challenges.
ETRN prepared their staff for the new systems through activities such as lunch and learns, appointing change champions, conducting demos on SharePoint and cafeteria screens. When go-live happened, it wasn't the first time people had seen the system, but with everyone being sent home, the face-to-face element of co-worker collaboration was no longer available, leading to a higher volume of support tickets than expected and at a faster rate.
Inoapps provided resources to act as a helpdesk, helping the staff get on board with the new systems. We also assisted the customer with testing, training, and support while being mindful of the customer’s competing priorities, including a $6B pipeline construction project.
ETRN approached Inoapps as a recently formed spin-off energy company needing a new ERP system to meet their core business needs after separating from their parent company.
Challenges of the existing system included:
They chose Oracle Cloud because it provided all they needed in one cloud solution. Having dealt with integrations for decades, they aimed to minimize the number of integrations they had to manage.
Key objectives included:
ETRN selected a multi-pillar Oracle Cloud solution with Inoapps Energy Cloud. Inoapps successfully delivered the project over three phases spanning 21 months.
The initial deployment of core Finance and Human Resources functionality, alongside Inoapps Energy Cloud solutions for integration and reporting, went live in under 12 months, enabling ETRN to gain rapid value. However, during the first phase, the COVID-19 lockdown posed challenges.
ETRN prepared their staff for the new systems through activities such as lunch and learns, appointing change champions, conducting demos on SharePoint and cafeteria screens. When go-live happened, it wasn't the first time people had seen the system, but with everyone being sent home, the face-to-face element of co-worker collaboration was no longer available, leading to a higher volume of support tickets than expected and at a faster rate.
Inoapps provided resources to act as a helpdesk, helping the staff get on board with the new systems. We also assisted the customer with testing, training, and support while being mindful of the customer’s competing priorities, including a $6B pipeline construction project.
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