Customer Renewal Rate
24 x 7 x 365 global support available.
Our customers trust us to support, maintain and enhance their Oracle on-premises applications, including E-Business Suite, PeopleSoft, Hyperion and the technology underpinning these.
To ensure your critical business applications remain available, patched and monitored and to enable your employees to concentrate on more strategic activities, Inoapps provides a holistic support offering covering:
- Database and Associated Technologies
- Application Customisations
- Extensions and Interfaces
- Application and Functional/End User Support
Flexible solutions: Tailored to your organisation’s needs with different levels of support to choose from. We will work with you to advise on the right level of support based upon an assessment of your support demands.
Fixed Price: We’ve been doing this for so long we’re confident in our ability to deliver our services on a fixed price basis.
We operate to global service delivery standards and our proud to say we have many happy customers who return to us again and again for their Managed Service provision. We pride ourselves in being able to create successful long-term relationships with our customers - so much so that we have 100% renewal rate in our Managed Service customers over the last 3 years.
Accredited Managed Service Provider (“MSP”)
Inoapps have been accredited by Oracle as an MSP for their applications and technology. This means Inoapps have passed a number of technical, knowledge and operational tests before Oracle will recommend Inoapps, We are very proud to have been awarded this accreditation.
We work with our customers to help them get the most out of their investment in Oracle applications and technology throughout its lifetime.
Whilst we understand the imperative to maintain day to day operations, we balance this with your need to innovate and modernise your Oracle solutions to remain competitive.
We specialise in managing on-premises and Cloud solutions as well as the interfaces and integrations between these. Whatever your organisation’s requirements we will manage and enhance your systems to deliver maximum productivity and Return on Investment. We understand that with support “one size doesn’t fit all”. That's why we have built Silver, Gold and Platinum offerings so we can tailor our offerings to your requirements.
“From our first contact with Inoapps, their Development and Support teams have been incredibly responsive to our needs; their ideas and insights have been invaluable in getting our Crew Management System from the design phase into the hands of the users, 4 years on and they continue to provide timely solutions and invaluable support. They are an integral part of our team”- Michael O’Holloran System Developer & Reporting | Technip Offshore Manning Services Ltd