Customer renewal rate over the past 3 years!
Get the Most from Your Investment in Oracle with Inoapps Support & Managed Services
Since 2006 our customers have been trusting us to look after their mission critical Oracle on-premises and Cloud solutions. Our Managed Services Division supports public and private sector organisations with over 100,000 users and works with customers across the globe. We’re large enough to handle the needs of large multinationals but agile enough to provide a high quality, personalised service to all sized businesses. We achieve this with a combination of UK-based and offshored support teams providing a true 24 X 7, 365 Global support offering.
- 24 x7 x 365 GLOBAL support
- SOC 1 Type 1 compliant
- Remote Oracle help-desk support for Cloud and on-premises applications, with comprehensive and flexible support packages
- First and second line support for Oracle on-premises applications
- Database and Operating System Support
- Hosting and Managed Services
- Oracle Managed Service for Infrastructure
- DBaaS & PaaS Support and Managed Services
- IaaS Support and Managed Service
- Testing as a Service for new Cloud Application Releases
- Small change and Development ad-hoc consultancy
- Licence optimisation and advice services
- Responsive - 24 x 7 x 365 global support with up to immediate response times.
- Business Continuity - Service continuity without the hassle of holidays, absence or staff attrition
- Flexible – We’ll work with you to define the right service to suit your business needs. Scale up or down our support packages in line with business requirements.
- Cost effective - Reduce infrastructure and staffing costs with easy to budget fixed service costs
- Trusted Partner – We work with you long-term to ensure you’re getting the most from your Oracle investment. Our expertise is second to none.
For almost 13 years Inoapps has worked with organisations worldwide, delivering Oracle hosting and Managed Services that ensure the availability, performance and security of your business systems in a cost effective and flexible model to suit you. Our breadth and depth of services span a broad range of Oracle applications, technologies, operating systems and hardware requirements. Our flexible support options range from first and second line support to assist your internal teams, to cloud management of your entire Business System,.
Each flexible support package can be tailored to meet your specific requirements. Our clients range from supporting 10 users to over 30,000, globally. Our customers span many industry sectors, including, Energy, Public Sector, Engineering & Construction, Higher Education, Financial Services, Retail, Manufacturing, Media & Gaming and Healthcare.
What Our Customers Think
“From our first contact with Inoapps, their Development and Support teams have been incredibly responsive to our needs; their ideas and insights have been invaluable in getting our Crew Management System from the design phase into the hands of the users, 4 years on and they continue to provide timely solutions and invaluable support. They are an integral part of our team”- Michael O’Holloran System Developer & Reporting | Technip Offshore Manning Services Ltd