Customer Relationship Management

Customer Relationship Management (CRM) is a means by which organisations, large and small, manage interactions with their customers and prospects. It is seen as a company wide strategy used to learn about your customers’ needs and behaviours in order to nurture and develop existing relationships and build strong new relationships.

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In order to do this, organisations use technology solutions to organise, automate, and synchronise their business processes around sales, marketing and customer services.  

Oracle CRM On Demand Solution
The Oracle CRM On Demand applications provide organisations with the power and flexibility to get the right information to the right person at the right time. With more than 20 industry specific solutions and fully hosted on demand, or installed on premise deployment options, there is a solution to meet the unique needs of any organisation.

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